Even if you do not consider yourself technologically savvy, you likely encounter AI regularly – scrolling social media, shopping online, or navigating to a new location.
“AI is powerful,” says UNC Greensboro Computer Science Assistant Professor, Yingcheng Sun. “We can use it to save us labor and cost. It’s useful, but by no means perfect.” While an AI mistake in one context may be minor, a mishap in other fields, such as health care, can be detrimental. Sun is working to mitigate some of AI’s errors by leveraging the strengths of both humans and technology, a field known as human-centered AI. “Our goal is to improve AI and avoid repeated mistakes by involving people’s feedback throughout the process,” he says.